Privacy Policy

Last updated: 12 February 2026

National Self Storage (“we”, “us” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website.

1. Who We Are

Our website address is:
https://www.nationalselfstorage.co.uk

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
info@nationalselfstorage.co.uk

2. Personal Data We Collect

We may collect and process the following personal data:

a) Enquiries via Google Forms

When you submit an enquiry using our Google Forms, we collect the information you provide, which may include:

Name

Email address

Location

The type of storage you are interested in

This information is used solely to:

Respond to your enquiry

Provide information or quotes

Manage customer communications

Google Forms is a third-party service provided by Google. Data submitted through these forms may be processed by Google in accordance with their Privacy Policy.

b) Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string (hash) created from your email address may be provided to the Gravatar service. The Gravatar Privacy Policy is available at:
https://automattic.com/privacy/

Once approved, your comment and profile picture (if applicable) may be visible to the public.

3. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images displayed on the site.

4. Cookies

We use cookies to ensure our website functions correctly and to analyse how visitors use our site.

Cookies we use include:

__cf_bm (Cloudflare / OneSignal)
Used to support Cloudflare Bot Management and protect the website from malicious traffic.
Duration: 1 hour
Category: Necessary

_ga & ga (Google Analytics)*
Used to store and count page views, track visitor sessions and understand how users interact with our website. All data is anonymised.
Duration: 1 year 1 month 4 days
Category: Analytics

_lfa (Leadfeeder)
Used to identify business visits to the website based on IP address, helping us understand which organisations are engaging with our site.
Duration: 1 year
Category: Necessary

wpEmojiSettingsSupports
Used by WordPress to check whether your browser can display emojis correctly.
Duration: Session
Category: Necessary

You can control or delete cookies at any time through your browser settings.

5. Analytics & Tracking

We use the following tools to monitor and improve website performance:

Google Analytics – to analyse visitor behaviour and website usage

Google Tag Manager – to manage tracking and analytics scripts

Leadfeeder – to identify business visitors to our website

These tools may collect anonymised information such as:

Pages visited

Time spent on the site

Device and browser information

Approximate location (city-level)

No data is used to directly identify individual visitors.

6. Embedded Content from Other Websites

Articles on this site may include embedded content (such as videos or images). Embedded content behaves in the same way as if you visited the other website directly.

These websites may collect data about you, use cookies and track your interaction with that content.

7. Who We Share Your Data With

We do not sell or rent your personal data to third parties.

Your data may be shared with trusted service providers (such as Google, Cloudflare and Leadfeeder) only where necessary to operate the website and respond to enquiries.

If you request a password reset, your IP address will be included in the reset email.

8. How Long We Retain Your Data

Enquiry data submitted via Google Forms is retained only for as long as necessary to respond to and manage enquiries.

Comments and their metadata are retained indefinitely to allow automatic approval of follow-up comments.

User account data (if applicable) is stored until the account is deleted.

We retain personal data only for legitimate business, legal and security purposes.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing

Request data portability

To exercise your rights, please contact us at:
info@nationalselfstorage.co.uk

10. Where Your Data Is Sent

Some data may be processed outside the UK by third-party service providers. Where this occurs, appropriate safeguards are in place to protect your personal data in line with UK GDPR.

Visitor comments may be checked through automated spam detection services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.